Operation and Evolution

Application Maintenance and Evolution:

SATEC has extensive experience in the development and maintenance of applications and a good reputation as far as their evolution is concerned.

The service rendered by SATEC covers support at the second user level as well as corrective, preventive and evolutive maintenance and hour banks to guarantee the continuity of the business.

ICT Operation:

SATEC operates it client's information system. The service rendered by SATEC includes both delegated administration and the management of all systems, databases, communications, security, etc., guaranteeing their availability.

Reports are generated on the status and history of the different ICT components which help the client to make decisions. At the client's request, we can provide a management control report with different resources for measuring the different SLAs.