Quality and Security Policy
The General Management of the SATEC Group believes it has the obligation to guarantee the compliance with all legal and other requirements applicable to each and every one of the activities carried out in the organisation.
One of our primary objectives, reflected in our mission, is to provide high quality products and services, not only to achieve the highest level of customer satisfaction but also to contribute to the evolution, efficacy and productivity of our clients.
Our goal is to guarantee the highest level of quality through the continous improvement of the processes and activities carried out in our organisation.
We are fully aware of the fact that in order to be competitive and thereby increase our client's confidence in us, we must ensure thar all of our suppliers share the idea that quality must be present in all of the organisation's activities and decisions, without overlooking the fact that aspects such as the adaptation to use, presentation, price and delivery times can have a considerable impact on the provision of the service or the delivery of a solution.
We involve our personnel by promoting talent, integrity and teamwork in the achievement of ongoing improvement.
One of our most important strategic objeectives is to offer innovative solutions and services in order to position ourselves as a reference in our industry and our community.
SATEC’s management is aware of how important the proper processing of information is to the organization in order to offer the highest possible level of quality and security in the services rendered to its clients. In addition, management undertakes to ensure that the company complies with all applicable laws governing SATEC’s information systems.
To a large extent, SATEC’S business is sustained by the deployment and development of infrastructures and services for information and telecommunication systems. This means that security is crucial to the company’s success.
For SATEC, a security breach implies clear, tangible damages which may consist of the loss of information or service availability and may have legal implications, not to mention the damage it can do the company’s image.
SATEC’s information security goals are as follows:
- To guarantee the confidentiality of the information processed by SATEC.
- To protect the integrity of the information.
- To ensure the availability of information systems.
- To protect the information from unauthorised access.
- To promote the awareness and training of employees on the subject of information security.
The main objective of this initiative is to provide the best possible service and to live up to the trust that has been placed in the company.