Case Study
Metro Madrid

Client
Metro Madrid
Services
Advance Networking
Industry
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Context
Metro de Madrid is the main suburban transportation network in the capital of Spain and one of the most extensive and advanced in the world. Its operation is focused on ensuring an efficient, safe and accessible service for millions of daily travellers.With a strong focus on the continuous improvement of its infrastructure and services, Metro de Madrid has undertaken various initiatives to modernize its stations, optimize mobility and improve costumer experience. In this context, the communications infrastructure plays a crucial role, as it enables the safe and coordinated operation of trains, stations and additional services for passengers.


Challenge
Metro de Madrid faced several challenges that made the modernization of its communications infrastructure necessary:
Obsolete infrastructure
The existing network had reached the end of its useful life cycle, limiting its ability to support new services and requiring technological renewal.
Increasing connectivity demands
Travelers required greater access to digital services. Thanks to SATEC's solution, the communications infrastructure and access to real-time information systems were improved.
Safety and operational efficiency
Modernization was key to improving the management of the railway network, optimizing communication between trains and control centers through advanced technologies such as the Train-to-Ground Broadband (TTBA) system.
Need for a scalable infrastructure
The new network had to be flexible and scalable to integrate new services and respond quickly to operational and maintenance needs.


Solution
To address these challenges, Metro de Madrid, in collaboration with SATEC, launched the railNET project, aimed at modernizing its communications infrastructure.The solution implemented by SATEC included:
Data networks in stations, tunnels and data centers were updated, including the MPLS transmission network known as the Integrated Multiservice Network (RIM).

Results
The modernization of Metro de Madrid network has generated significant benefits in different areas:
Improved passenger service quality
New capabilities have been enabled to offer better digital services and connectivity at stations.
Increased operational efficiency
The new infrastructure has reduced incident resolution times, improved maintenance management and optimized railway traffic regulation.
Increased security
Network segmentation and the implementation of Network Slicing have improved the isolation of critical environments, minimizing the risks of failures and vulnerabilities.
Scalability and future readiness
Metro de Madrid now has a flexible infrastructure prepared for the integration of new services, such as the full digitalization of stations and the expansion of smart mobility solutions.
Cost and resource optimization
The integration of services into a single infrastructure has reduced the need for parallel networks, generating operational savings and facilitating resource management.